21.com Casino is operated by BP Group Ltd and is licensed and regulated by Malta Gaming Authority (MGA). This means its operations are registered and monitored within the EU. The site is accessible from regions all over the world but exceptions to the use of the site can be found in the FAQ or Terms and Conditions. Restricted countries include such jurisdictions as United States, United Kingdom, Hong Kong, France, Spain.
As an independent casino operator, 21.com follows all the regulations regarding privacy, payments safety, responsible gaming and all of the aspects of gambling and handling money online. The site is RNG certified and SSL encrypted, not to mention the full secure procedures around handling payment transactions, including the safe payment gateways and the procedures verifying player accounts.
21.com and their team follow the latest requirements in order to provide a simple yet safe way to play online and receive your winnings!
There is not a big difference between the desktop and mobile experience at 21.com, the mobile configuration features just a few less design elements. Games and depositing is smooth no matter the device or browser. You do not need to download any separate app, access through your mobile browser is enough. No quality is lost between the desktop and mobile versions of the site.
The casino games selection at 21.com is excellent, with an extensive list of software providers available. Play N GO, NetEnt, Red Tiger, Pragmatic Play, SG Digital, Big Time Gaming, Yggdrasil and a long, long list of others are included in the selection. This makes most of the popular casino slots available on the site. The games library itself is impressive with beautiful thumbnails.
In addition to classic and video slots, Canadian players at 21.com can be happy with the table games and live casino. Casino tables in the live casino are provided by Pragmatic Play and Evolution Gaming, making it a top-of-the-line collection.
Customer support for players is available around the clock, every day of the year, in Canada as well as in all the other countries. Languages provided are English, French, Finnish, Norwegian, Japanese. It is extremely straightforward to get in contact with the support agents, just open the live chat client visible on the page at any time or use email or contact form found under “Contact Us”.
Since 2018, 21.com has proven to be a trusted site for players who are looking for quality in games, site performance and dedication to the player. It is the first brand from the operator, and has since been followed by sites such as Justspin and NitroCasino. The casino has built a strong presence and continues to expand in games, payment solutions and promotions.