Jackpot City Casino

Jackpot City Casino

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OverviewDetailsExpert Review
Jackpot City Casino Pros and Cons
  • eCOGRA Seal of Approval
  • Maltese and Kahnawake licenses
  • Above average payout times
  • 97.48% RTP
  • Good selection of Microgaming titles
  • Accepts Canadians and facilitates gambling with Canadian currency
  • 24/7 player support
  • Mobile compatible
  • 50X rollover on bonus cash
  • Lacks support by telephone
  • Could use more payment options
Overview
With over 400 Microgaming casino games and a live casino that features the best of Evolution Gaming, Jackpot City promotes itself as the number one destination for online casino enthusiasts. The site certainly leaves a good first impression. The sharp layout is easy to navigate and many important credentials are clearly displayed at the bottom of the main page. The eCOGRA Seal of Approval should immediately instill a sense of confidence in Canadian players who are looking for a new online casino and the bountiful welcome bonus is sure to generate plenty of interest. However, experienced online gamblers know that you simply can’t accept a site’s self-assessment on faith. Let’s take a closer look at Jackpot City to find out if it really is as great as they make themselves out to be.
Expert Review

Licensing and Restricted Countries/Regions

Jackpot City accepts players from almost anywhere but there are a few excluded countries including the UK, Australia, and the United States. Canadians can rejoice because they are accepted and able to claim bonuses and take part in the site’s promotions. The entire list of excluded countries is found by clicking on “Terms” at the bottom of the main page.

Jackpot City’s Canadian-facing site is managed by Baytree Limited an operates with a Kahnawake license. Wherever else the site offers its services, Bayton Limited oversees operations under a permit issued by Maltese authorities.

Trustworthiness and Security

Jackpot City boasts several credentials that prove the site is trustworthy. By itself, the eCOGRA Seal of Approval tells us the games are fair and the site operates with the highest degree of honesty and integrity. Kahnawake and Maltese licenses act to reinforce confidence in the site’s overall conduct. Jackpot City has been in business since the late 1990s and online casinos don’t last that long without doing a lot of things right.

Canadian online casino users need to be absolutely sure their financial details and personal information is safe and secure. Jackpot City uses multiple layers of security such as advanced firewalls and the latest encryption technology to keep all of your information and communications with the site secure and private. The security system is regularly audited to ensure peak performance.

Desktop and Mobile Experiences

Canadians who play at Jackpot City on a desktop or laptop will be more than satisfied with the ease of navigation and the responsiveness of the games. Players can download the casino client but it isn’t necessary as the games are instantly playable in most web browsers. Just click on the game and experience awesome HD graphics, fantastic sound effects, and seamless gameplay.

This great experience isn’t just available to desktop and laptop users though. The games at Jackpot City are made with mobile users in mind. Those who use popular mobile devices like Androids, Blackberries, Samsung Galaxies, and most tablets can enjoy the same awesome experience. They get the same smooth-flowing HD graphics and incredible sound effect. Mobile users have full access to the site’s features while they are on the move.

Software and Games

Jackpot City’s casino features a nice variety of Microgaming titles. There are over 300 slots and jackpot slots including the wildly popular Mega Moolah. Players have a good selection of table games such as Roulette, dice games, Blackjack and other casino card games like Baccarat, Three Card Poker, Caribbean Stud, and Casino Hold ‘Em.

Jackpot City’s live casino features a wide range of Evolution Gaming titles. Professionally trained croupiers and dealers are waiting for you at the several Live Blackjack, Live Roulette, and Live Baccarat tables. Other trendy games including Live Football Studio, Dream Catcher, and Monopoly Live are also found here.

Customer Support

Jackpot City’s customer service team is available 24/7. Mobile and desktop users need only hit the blue “Help” icon at the top of the main page to get in touch with the support team by email or live chat.

History

Jackpot City has thrived by offering a top-notch product since it was established in 1998, J. The site is now a part of the Cityviews Group which owns several other highly rated online casinos including Spin Palace, Ruby Fortune, and River Belle. One would have to be rather picky to find any serious complaints with Jackpot City. If anything, they could offer a few more payment options and perhaps expand their library of table and specialty games. Still, the good far outweighs the bad making Jackpot City an online casino worth playing at.