Jackpot City Casino

Jackpot City Casino Review

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With over 400 Microgaming casino games and a live casino that features the best of Evolution Gaming, Jackpot City promotes itself as the number one destination for online casino enthusiasts. The site certainly leaves an excellent first impression. The sharp layout is easy to navigate, and many important credentials are clearly displayed at the bottom of the main page. The eCOGRA Seal of Approval should immediately instill a sense of confidence in Canadian players looking for a new online casino. The bountiful welcome bonus is sure to generate plenty of interest. However, experienced online gamblers know that you simply can’t accept a site’s self-assessment on faith. Let’s take a closer look at Jackpot City to find out if it really is as great as they make themselves out.

Jackpot City Casino Pros and Cons

  • eCOGRA Seal of Approval
  • Maltese and Kahnawake licenses
  • Above average payout times
  • 97.48% RTP
  • Good selection of Microgaming titles
  • Accepts Canadians and facilitates gambling with Canadian currency
  • 24/7 player support
  • Mobile compatible
  • 50X rollover on bonus cash
  • Lacks support by telephone
  • Could use more payment options


  • Website
  • Software
  • Deposit Methods
  • Withdrawal Withdrawal Methods
    • ACH
    • Cheque
    • ClickandBuy
    • Easy EFT
    • eChecks
    • EcoPayz
    • EZIPay
    • iBanq
    • iDebit
    • instaDebit
    • MasterCard
    • Neteller
    • Pay Spark
    • PayPal
    • QIWI
    • Skrill
    • Visa
  • Withdrawal Times
    • Cheques: 14-21 days
    • Debit / Credit Cards: 2-6 days
    • Bank Transfers: 24-48 Hours
    • Bank Transfers: 3-7 days
  • Withdrawal Limit Withdrawal Limit
    • 4000 C$ per week
  • Restricted Countries
    • Australia
    • France
  • Casino Type
    • Instant Play
    • Mobile
  • Manual Flushing
    • No
  • RTP
    • Audited by eCOGRA
  • Currencies
    • British pounds sterling
    • Canadian dollars
    • Euros
    • US dollars
  • Licences
    • Malta Gaming Authority
  • Owner
    • Digimedia Limited Casinos
  • Established
    • 1998
  • Live Chat
    • Yes

Jackpot City Casino Expert Review

Licensing and Restricted Countries/Regions

Jackpot City accepts players from almost anywhere, but there are a few excluded countries, including the UK, Australia, and the United States. Canadians can rejoice because they are accepted and able to claim bonuses and participate in the site’s promotions. The entire list of excluded countries is found by clicking on “Terms” at the bottom of the main page.

Jackpot City’s Canadian-facing site is managed by Baytree Limited and operates with a Kahnawake license. Wherever else the site offers its services, Bayton Limited oversees operations under a permit issued by Maltese authorities.

Trustworthiness and Security

Jackpot City boasts several credentials that prove the site is trustworthy. By itself, the eCOGRA Seal of Approval tells us the games are fair, and the site operates with the highest degree of honesty and integrity. Kahnawake and Maltese licenses act to reinforce confidence in the site’s overall conduct. Jackpot City has been in business since the late 1990s, and online casinos don’t last that long without doing a lot of things right.

Canadian online casino users need to be sure their financial details and personal information is safe and secure. Jackpot City uses multiple security layers such as advanced firewalls and the latest encryption technology to keep all of your information and communications with the site secure and private. The security system is regularly audited to ensure peak performance.

Desktop and Mobile Experiences

Canadians who play at Jackpot City on a desktop or laptop will be more than satisfied with the easy navigation and the responsiveness of the games. Players can download the casino client, but it isn’t necessary as the games are instantly playable in most web browsers. Just click on the game and experience awesome HD graphics, fantastic sound effects, and seamless gameplay.

This great experience isn’t just available to desktop and laptop users, though. The games at Jackpot City are made with mobile users in mind. Those who use popular mobile devices like Androids, Blackberries, Samsung Galaxies, and most tablets can enjoy the same excellent experience. They get the same smooth-flowing HD graphics and incredible sound effects. Mobile users have full access to the site’s features while they are on the move.

Software and Games

Jackpot City’s casino features a nice variety of Microgaming titles. There are over 300 slots and jackpot slots, including the wildly popular Mega Moolah. Players have a good selection of table games such as Roulette, dice games, Blackjack and other casino card games like Baccarat, Three Card Poker, Caribbean Stud, and Casino Hold ‘Em.

Jackpot City’s live casino features a wide range of Evolution Gaming titles. Professionally trained croupiers and dealers are waiting for you at the several Live Blackjack, Live Roulette, and Live Baccarat tables. Other trendy games, including Live Football Studio, Dream Catcher, and Monopoly Live, are also found here.

Customer Support

Jackpot City’s customer service team is available 24/7. Mobile and desktop users need only hit the blue “Help” icon at the top of the main page to get in touch with the support team by email or live chat.


Jackpot City has thrived by offering a top-notch product since it was established in 1998. The site is now a part of the Cityviews Group, which owns several other highly rated online casinos, including Spin Palace, Ruby Fortune, and River Belle. One would have to be rather picky to find any serious complaints with Jackpot City. If anything, they could offer a few more payment options and perhaps expand their library of the table and specialty games. Still, the good far outweighs the bad, making Jackpot City an online casino worth playing.

Jackpot City Casino Bonuses

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Players Score: 4.7 /5

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Samuel Ellington Posted 1 Review
1 year ago

I use Jackpot City and it pay me good! I win first time and pay to Skrill no problem. I like games and registration is easy. I use Jackpot City often.


67% of users found this review helpful
Jared Heath Posted 1 Review
1 year ago

The facts all speak in favor of the Jackpot City Casino – they acquired Kahnawake and Maltese gaming licenses, and they have the eCOGRA certificate. The website states that they return 97.48% to their players, and that is admirable. As an icing on the cake, Casino Valley got me an exclusive bonus of 50 free spins!
It sounded too good to be true, but Jackpot City turned my online gaming dreams into reality. It is a Microgaming exclusive platform with over 400 games. I was always a sucker for movie-themed slots, and it was like giving a kid a new toy when I saw that I could play Terminator 2, Tomb Raider, and other licensed machines!
The welcome bonus is generous and goes up to $1,600, but it comes with a 70x wagering requirement. It’s a bit harsh since it is hard to achieve that goal. Despite that downside, you can’t go wrong with Jackpot City. And slot fans, make sure to register right away to get that exclusive bonus!


75% of users found this review helpful
Carlos Johnson Posted 1 Review
10 months ago

The establishment has more than 400 Microgaming casino game alongside live casino features. You will get an excellent first impression of a casino experience. Accessing the Casino through the web shows an easy layout showing credentials that are easy to follow through.
The Casino is a holder of the eCOGRA approval seal and a proudly has both the Kahnawake and Maltese licenses. The game payout waiting time does not take long bearing in mind their Return to Player (RTP) value of 97.48%. You will at home when choosing games with games deliberately chosen to match Casino’s theme.
If you are a Canadian, use your country’s currency to enjoy a free gambling experience. All players will get the support they need at any time of the day. The Casino is compatible with mobile platforms.
For you to claim your cash bonus, you will be requested to pay a 50X rollover fee despite the limited number of payment options. No matter how desperate you are, you will not find help through the telephone.


33% of users found this review helpful

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Jackpot City Casino

Jackpot City Casino